Terms of Service
These Terms form a binding agreement between Nurturefy and you regarding the use of our AI-powered appointment setting, lead nurturing, and multi-channel outreach services.
Last updated: May 19, 2026
These Terms of Service ("Terms") form a binding agreement between Nurturefy ("Nurturefy", "we", or "us") and the individual or legal entity that accesses or uses our products and services ("Customer", "you").
By creating an account, requesting a demo, subscribing to a plan, or using the Services, you agree to these Terms. If you do not agree, you must not use the Services.
1. Services and accounts
Services
Nurturefy provides AI-powered appointment setting and lead engagement services, including multi-channel outreach via email, SMS, voice, and social channels, along with integrations and reporting (collectively, the "Services").
Eligibility and account creation
You must be at least 18 years old and have authority to enter into contracts. If you register on behalf of an organization, you represent that you have authority to bind that organization.
Account security
You are responsible for maintaining the confidentiality of your credentials and for all activities under your account. Notify us promptly of any unauthorized use.
2. Subscription plans, fees, and renewals
Plans and usage
Access to the Services may be provided under subscription plans shown on our pricing or order pages. Plan features, lead limits, and support levels depend on the plan selected.
Fees and payment
You agree to pay all fees and applicable taxes. Fees are generally billed in advance and are non-refundable except where required by law or expressly stated otherwise.
Automatic renewal
Unless otherwise stated, subscriptions automatically renew for successive terms unless you cancel in accordance with these Terms.
3. Customer responsibilities and acceptable use
Customer Data
"Customer Data" means information, content, and materials submitted to or processed within the Services by you or on your behalf, including lead lists and communications content. You are responsible for the legality, accuracy, and permissions for Customer Data.
Compliance with laws
You are responsible for complying with all applicable laws and regulations related to your outreach and marketing activities, including any requirements related to consent, opt-out, and telecommunications rules.
Prohibited activities
- Using the Services for unlawful, fraudulent, or harmful communications.
- Attempting to access systems, accounts, or data without authorization.
- Interfering with the integrity or performance of the Services.
- Uploading malicious code or abusing integrations in a way that violates third-party terms.
4. License, ownership, and intellectual property
License to use
Subject to these Terms and timely payment of fees, we grant you a limited, non-exclusive, non-transferable right to access and use the Services for your internal business purposes during the subscription term.
Our rights
Nurturefy owns all rights, title, and interest in and to the Services, including software, interfaces, and underlying technology.
Customer Data
You retain rights in Customer Data. You grant Nurturefy a license to host, process, and transmit Customer Data as necessary to provide, maintain, and secure the Services.
5. AI, outputs, and third-party services
AI-generated outputs
Some features may generate content, recommendations, or messages using AI ("Output"). You are responsible for reviewing Output and determining whether it is appropriate for your use.
Third-party services and integrations
The Services may integrate with third-party platforms (for example, email, calendar, CRM, telephony, messaging, or social platforms). Your use of third-party services is governed by their own terms and policies.
6. Privacy and data protection
Privacy Policy
Our collection, use, and disclosure of personal information is described in our Privacy Policy.
Customer as controller
When you use the Services with information about your contacts or leads, you are typically the controller and responsible for providing notices and obtaining consents required by law.
7. Service availability, support, and changes
Availability
We aim to make the Services available on a generally continuous basis, subject to planned maintenance, emergency downtime, and events beyond our reasonable control.
Changes
We may update or modify the Services from time to time, including adding or removing features.
8. Termination
Termination by you
You may cancel as described in your account or order settings. Unless otherwise stated, cancellation takes effect at the end of the current subscription term.
Suspension or termination by Nurturefy
We may suspend or terminate access if you materially breach these Terms, fail to pay fees when due, or if your use poses a security risk or could subject us to liability.
Contact
If you have questions about these Terms, contact us at: