Privacy Policy
This policy explains how Nurturefy collects, uses, and protects information when you use our AI-powered appointment setting and multi-channel outreach services.
Last updated: October 10, 2026
This Privacy Policy describes how NURTUREFY LLC ("Nurturefy", "we", or "us") collects, uses, discloses, and safeguards information about individuals who interact with our websites, applications, and services that link to this Privacy Policy (collectively, the "Services").
By using the Services or providing information to us, you agree to the practices described here. If you do not agree, you should not access or use the Services.
In many cases, Nurturefy processes information on behalf of a business customer (for example, when a customer connects their email inbox, calendar, CRM, or social media accounts and uses Nurturefy to communicate with leads). In those cases, the customer is typically the controller and Nurturefy acts as a processor/service provider under the customer's instructions.
Information We Collect
We may collect the following categories of information, depending on how you use the Services.
Identifiers and contact details
Name, business role or title, company name, email address, phone number, and other information you provide when requesting a demo, contacting us, or using the Services.
Account and usage information
Log-in credentials, activity logs, settings, communication history with our support team, and information about how you use our features, dashboards, and automations.
Integrations data
If you connect third-party accounts (such as email inboxes, calendars, CRMs, or social platforms), we may process account identifiers, authorization tokens, message/interaction metadata, and content as needed to provide the automations and features you enable.
Technical and device data
IP address, device identifiers, browser type, operating system, pages viewed, links clicked, and diagnostic data used to operate, secure, and improve the Services.
Transactional and billing data
Subscription and purchase details, billing address, and payment-related information processed by third-party payment processors.
Demo page measurement
We use Microsoft Clarity to understand clicks, scrolling and form progress through session recordings and heatmaps when you visit our demo page. This helps us improve the demo experience. Contact fields and entered location details are masked in recordings; we do not send your form answers or contact information as analytics events. Clarity is configured without persistent analytics cookies or Microsoft Advertising data sharing. Microsoft processes browser and interaction data to provide this service. See the Microsoft Privacy Statement for more information.
Revcontent conversion tracking measures confirmed demo requests from our native advertising. Its conversion pixel receives browser and request information for campaign attribution after our CRM confirms the request. Your submitted contact information is saved separately for responding to your enquiry.
For demo-page visits tagged as NewsBreak traffic, the NewsBreak advertising pixel receives page-load and content-view events, plus a form-submission event after our CRM confirms the request, along with browser and request information for campaign attribution. We do not send your form answers or contact details to this pixel.
Sign-in and account security
When you choose Microsoft, Google, or Facebook sign-in, we receive the account identifier and the profile and email information provided by that service for the permissions you approve. We use this information to identify you, create or access your Nurturefy account, and secure your session. We do not receive your password for that provider.
Supabase provides our authentication and database infrastructure. We process authentication tokens, multi-factor authentication enrollment information, session activity, and security logs to operate account access. Essential session cookies and remembered-device cookies support sign-in and authenticator verification. Clearing browser data does not remove the authenticator enrolled on your account.
Signing in with Microsoft does not itself authorize access to your mailbox or calendar. Connecting those features requires separate permissions. You can manage permissions with the relevant provider and contact info@nurturefy.ai to request account or data deletion. Revoking provider access and deleting a Nurturefy account are separate actions.
How We Collect Information
Directly from you
When you create an account, request a demo, subscribe to a plan, contact us, or submit information through our web forms.
Automatically
When you browse our website or use the Services, we collect certain technical information via logs, cookies, and similar technologies.
From third parties
From service providers and integration partners that help us provide the Services (for example, hosting, analytics, email delivery, support, and integrated third-party platforms you choose to connect).
How We Use Information
We use information for purposes such as:
Provide and operate the Services
Create and manage accounts, provide features, run automations you configure, and provide customer support.
Improve the Services
Monitor performance, fix bugs, develop new features, and understand usage patterns.
Security and fraud prevention
Protect the Services, accounts, and users from unauthorized access, abuse, and other security risks.
Communications
Send administrative messages (such as billing notices, service updates, and security alerts) and respond to inquiries.
Marketing (where permitted)
Send marketing communications. You can opt out using the unsubscribe link or by contacting us.
How We Share Information
Service providers and vendors (hosting, analytics, customer support, communications, and payment processing).
Integration partners you choose to connect (for example, email, calendar, CRM, or social platforms).
Corporate transactions (merger, acquisition, financing, or sale of assets), subject to appropriate protections.
Legal and safety purposes where required by law or necessary to protect rights, privacy, safety, or property.
With your direction or consent.
We do not sell personal information. We may share aggregated or de-identified data for any lawful purpose.
Your Privacy Rights
Depending on your location, you may have rights such as access, correction, deletion, portability, restriction/objection, and non-discrimination.
Access
Request a copy of personal information we hold about you.
Correction
Request correction of inaccurate or incomplete personal information.
Deletion
Request deletion, subject to legal and contractual exceptions.
Portability
Request certain data in a structured, machine-readable format.
Objection
Object to certain processing, including direct marketing where applicable.
Restriction
Request restriction of certain processing in some circumstances.
To exercise your rights, contact us using the details below. If you are an end-user interacting with a Nurturefy customer, you should generally direct requests to that customer.
Contact
If you have questions about this Privacy Policy, contact us at:
Casper, Wyoming 82609, USA